1. Information We Collect
NetSpectraAI collects information necessary to provide our network configuration intelligence services:
- Account Information: Name, email address, and authentication credentials
- Network Configuration Data: Device configurations, network topology data, and infrastructure metadata you upload for analysis
- Usage Data: Feature usage, API calls, and platform interaction metrics
- Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
2. How We Use Your Information
We use collected information to:
- Provide and improve our AI-powered network analysis services
- Generate compliance reports and security recommendations
- Process billing and subscription management
- Communicate service updates and technical support
- Enhance machine learning models (only with aggregated, anonymized data)
3. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data in transit (TLS 1.3)
- AES-256 encryption for data at rest
- Role-based access controls and multi-factor authentication
- Regular security audits and penetration testing
- SOC 2 Type II certified infrastructure
4. Data Sharing and Disclosure
We do not sell your data. We may share data only in these limited circumstances:
- Service Providers: AWS, Stripe, and other essential service providers under strict data processing agreements
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize data sharing
5. Data Retention
We retain your data as long as your account is active. Upon account deletion:
- Configuration data is deleted within 30 days
- Billing records are retained for 7 years per regulatory requirements
- Anonymized analytics may be retained for service improvement
6. Your Rights
You have the right to:
- Access your personal data
- Request data corrections or deletion
- Export your data in portable formats
- Opt-out of marketing communications
- Withdraw consent for data processing
7. Cookies and Tracking
We use essential cookies for authentication and session management. Optional cookies for analytics can be disabled in your browser settings.
8. International Data Transfers
Your data may be processed in the United States and other countries where we operate. We ensure adequate protection through standard contractual clauses and Privacy Shield compliance.
9. Children's Privacy
NetSpectraAI is not intended for users under 18 years of age. We do not knowingly collect data from children.
10. Contact Us
For privacy-related inquiries, please contact us at:
Email: admin@netspectra.ai
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification.